Refund & Return Policy
At Elly-Yvone.com, we want you to love your purchase. If you’re not satisfied, please review our return and refund policy below.
Return Window
You may return items within 7 days of receiving your order. Items must be:
• Unused and unwashed
• In original packaging with tags intact
• Accompanied by proof of purchase
Non-Returnable Items
We do not accept returns for:
• Worn or damaged clothing
• Items marked as final sale or clearance
• Custom or personalized products
Refund Process
Once your return is received and inspected, you will be notified. Approved refunds will be processed to your original payment method within 5–10 business days. Shipping costs are non-refundable.
How to Start a Return
Email service@elly-yvonne.com with your order number, item details, and reason for return. We will provide further instructions.
Contact Support
Email: service@elly-yvonne.com